What qualifications do the staff have?
All staff have a variety of fitness and training qualifications. All Open Air Fit Personal Trainers are NGB-qualified to Level 2 or above. All coaches will be experienced in the field that they are working in, some have formal coaching qualifications.
Are staff DBS-checked?
Yes, any staff working with children under the age of 18 has a current DBS criminal record check.
Do the staff have First Aid certificates?
Open Air Fit will not operate without a suitably qualified first aider as part of our staff on site.
What happens if it rains?
We work all year round – come rain or shine! We’ll always turn up no matter what the weather and encourage you to do the same. Your trainer will keep in touch with you should a session be cancelled due to extreme conditions or if a weather warning is issued.
Are Open Air Fit prices subject to VAT?
All costs are inclusive of VAT.
How do I register and when do I pay?
As a client of Open Air Fit you will need to create an on-line profile, registering your own and your children’s personal details.
You must log in to your profile in order to book and pay for any courses, camps, sessions or classes. Payment can be made using a number of methods.
If you have questions regarding registration please contact firstname.lastname@example.org
Is the website secure?
Yes, Open Air Fit uses a third party for our registration. They use a protected and secure technology, during both registration and payment process.
Are the sessions fully insured?
Open Air Fit Kids – FAQ’s
How long does each session last?
Sessions last between 45 minutes to 3 hours depending on which activity your child attends. Our toddler sessions last 45 minutes and after school football is an hour; a Kids Camps morning lasts 3 hours.
What do my children need to bring?
Please make sure your child is dressed appropriately for the weather, and exercise that they will be taking. Shin pads and studs are necessary for football. Please provide them with a drink and a snack for during and after the session. A waterproof / warm coat and tracksuit bottoms to put on after a session in the cold would be sensible.
What if my child needs medication?
We require medical questions to be completed as part of your child’s registration. All medication must be handed to the lead coach or trainer at the start of a session and your child’s condition discussed with them.
Can I leave my child for the duration of the class and collect them at the end of the session?
This depends on what activity they are attending. For toddler sessions, parents need to stay at the session. Older children can be left for their session, and we will contact you should we need to. For group sessions, we prefer 1 parent to stay if possible.
How many children in a class?
We adhere to Ofsted ratio for children to coach numbers. Each session will have a lead coach and most sessions will also have an assistant coach.
What happens if it rains?
We carry on! Children don’t care about the rain! But please make sure your child is dressed for all weather – in cold weather please bring plenty of warm clothes and waterproofs are always recommended. In the summer, and when the sun shines, then a sun hat and sun cream are recommended.
Basically, please make sure their kit bags have the right clothing and accessories for all eventualities.